Prepay Service Agreement

Customer Name

New & Existing Customer

At least one constant, valid phone number or email address is required.

$50.00 credit minimum balance to start. All customers will be charged a $10.00 transfer fee.

Prepay agreement must be signed prior to starting program. However, the signed agreement may be waivered if participation is not voluntary and is a requirement by MVP.

Existing Customer

If there is a deposit on the account it will be applied to any balance owed and any remaining amount will stay on the account as a payment toward prepay.

Zero balance required at start of program and any unbilled usage. (Exception reviewed and approved by CSS)

Reminders:(Required)

Please agree to all Reminders

Notifications will be sent daily, by automatic phone message, when the balance goes below $19.99 credit.

The account is billed at 8:00 am and if there is no credit, the customer has until 10:45 am to get a credit balance on the account to keep power on. The account will automatically be disconnected at 11:00 am if payment has not been received.

When disconnected, the credit balance must be $5 or greater before the meter will automatically send the command to reconnect. Allow a 20 minute time delay, after payment, before pushing the black button.

No monthly bills will be sent.

No payment Arrangements are accepted.

There will NOT be a notice for disconnect.

The customer is responsible for monitoring their usage and account balance.

The customer is responsible for keeping their notification information current; phone and email.

Payments are accepted by mail, at the office, by phone (debt/credit card) and online at www.missionvalleypower.org. Walk in payments made after 4:00 pm, will be entered the following day.

Signature(Required)

Date(Required)

Print Name(Required)

Account Number

Location number

Phone number(Required)

Hidden

Phone numbers(Required)

Hidden

Account Number Old

Fill out the form below online or click here to download the form

physical address:

mailing address:

phone contact:

office hours: